Frequently Asked Questions (FAQ): Navigate through our comprehensive FAQs to gain insights into our operations, product offerings, and customer services. We address common queries to enhance your experience with Shandong Yansheng.
Q1: Are you a manufacturing plant or a trading company?
A: As a dedicated manufacturing plant, we pride ourselves on transparency and quality. We warmly welcome you to tour our facilities, where you can experience firsthand our competitive pricing and meticulous quality assurance prior to delivery.
Q2: How do you ensure quality?
A: Quality assurance is our hallmark, backed by our ISO9001, ISO14001, and ISO45001 certifications. Our illustrious AAA enterprise credit rating and foreign trade operation certificate validate our commitment. With a robust portfolio of over 27 patents, including trailblazing inventions and utility models, complemented by software copyrights, we stand at the forefront of innovation. Our adoption of advanced OA, E-3D, and PDMS software ensures excellence, a fact recognized by multiple awards.
Q3: What are your main products?
A: At the heart of our offerings are our versatile steel structures and materials. From prefabricated warehouse buildings and livestock farms to garages, houses, sheds, barns, and stables, our product range is diverse. Our technology center excels in the seamless integration of design and construction services, catering to steel structures, photovoltaic installations, and electric power projects.
Q4: What is your delivery time?
A: Our delivery timelines are finely tuned to accommodate seasonal influences and order volumes. Our dedicated sales team is poised to provide tailored delivery schedules based on real-time production data, ensuring precision.
Delivery typically occurs within 5-15 days upon deposit receipt. For larger orders, we offer bespoke delivery arrangements to meet your logistical needs.
Q5: Where did you export to?
A: Our global outreach spans over 10 countries, including Indonesia, Cambodia, India, Kenya, and Vietnam. Renowned for our exceptional quality, competitive pricing, and stellar after-sales support, we have earned the unwavering trust and satisfaction of our esteemed clientele worldwide.